1. Your loved one never leaves our care
We have a state-of-the-art crematory located in the funeral home, so you can have peace of mind knowing that your loved one is under the care of our trained and certified staff at all times. If you like, you can even witness the start of the cremation process.
2. Safeguarding personal identity
To ensure security, a personal identification band is placed on your loved one at the moment your loved one is transferred to our care.
3. Unique tracking system
Upon arrival at our facility, a personal identification card and checklist are generated to track every phase of the cremation process. Information such as the transfer technician, day and time of arrival, and a list of personal belongings are logged on the ID card, which stays with your loved one throughout the duration of the process. Your loved one’s personal belongings are placed in a secure area for their return to the family.
4. Family identification
We will ask you, or a representative, to positively identify your loved one prior to cremation. You may also authorize the Medical Examiner’s identification to be acceptable for ID purposes if you so choose. We will always provide an opportunity for the immediate family to see their loved one in a caring and dignified setting prior to cremation.
5. Checks and balances
Two individuals, a cremation technician and a funeral home staff member, will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and have been properly documented. Once all documentation is verified, both staff members must sign the cremation order prior to the cremation.
6. Details before the cremation
Prior to the cremation process, your loved one is assigned a unique identification number on their personal identification card, which is also recorded in our cremation log. A matching stainless steel identification disc is placed with your loved one. Information such as the date and time of cremation and the crematory operator’s name are also recorded on the personal identification card. The crematory operator will initial that they have verified the identity.
7. Details during the cremation
The cremation checklist and identification card are placed on the outside of the cremation chamber during the cremation process. The stainless steel identification disc remains with your loved one inside the cremation chamber.
8. Details after the cremation
After the cremation is complete, the cremated remains are placed with the stainless steel identification disc into an urn. The identification card is placed into our permanent files.
9. Return of the cremated remains
Our staff will notify you to schedule a time for receipt of the cremated remains. At this time we will provide a dignified setting in which to receive the urn, where you may spend a few moments, privately, in quiet reflection.
10. Celebration of life
We will assist in planning a funeral or memorial service, either before or after the cremation, which will appropriately celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one and to share the memories of a lifetime.